Troubleshoot_I'm using Showpopup and can't see the widget


Here are a few things you can check to resolve the issue:

Ensure the app is enabled in the theme on your dashboard.


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Enable an app in a theme

Verify that the campaign is activated under the widget tab in the app settings.


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Activate the campaign

Check if the app ID is correctly added to the App block > Widget field in the theme on the selected page where the widget should display.

Widget ID


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Updated on: 04/04/2025